Helping businesses grow through smarter WhatsApp communication.
Texnity is a powerful communication platform designed to strengthen connections and elevate customer experiences. With advanced features and seamless integrations, Texnity transforms the way businesses interact with their audience. It enables faster engagement, smarter automation, and smoother workflows, all within a secure and highly reliable environment. Adopt Texnity to expand your reach, improve communication efficiency, and unlock the true potential of connected business messaging.
Helping businesses grow through smarter WhatsApp communication.
Texnity is a powerful communication platform designed to strengthen connections and elevate customer experiences. With advanced features and seamless integrations, Texnity transforms the way businesses interact with their audience. It enables faster engagement, smarter automation, and smoother workflows, all within a secure and highly reliable environment. Adopt Texnity to expand your reach, improve communication efficiency, and unlock the true potential of connected business messaging.
Strengthening Relationships, Shaping Interactions
Strengthening Relationships, Shaping Interactions
Frequently asked questions.
We tried our best to provide you all the answers
Texnity helps Shopify stores automate customer communication on WhatsApp. It sends real-time order updates, confirms COD orders, recovers abandoned carts, and enables customer support using the official WhatsApp Business API.
Texnity is built specifically for Shopify and works only with the official WhatsApp Business Platform. This means better delivery rates, approved templates, automation based on real order events, and full compliance with Meta policies.
Yes, Texnity uses the official WhatsApp Business Platform.
All messages follow Meta policies and approved templates.
No. Texnity is designed for non-technical users. The onboarding process is guided step by step, and our support team helps you with setup, verification, and template approval.
Texnity supports key Shopify events including:
Order placed
Order confirmation
Order fulfillment
Out for delivery
Delivered
Canceled or failed delivery
Messages are sent automatically when these events occur.
Yes. Texnity is very effective for COD stores. Order confirmation and verification messages help identify fake orders early and reduce return-to-origin (RTO) and courier losses.
Yes. Texnity only accesses required Shopify and WhatsApp data to send messages. Customer data is handled securely and is never shared with third parties.
Our Team
Rubab Batool
Co-Founder at Texnity, focused on building scalable digital solutions and driving business growth through innovation, automation, and reliable technology.