Turn WhatsApp into your highest-converting sales channel.
Abandoned cart recovery, order tracking, post-purchase upsells, catalog
browsing in chat. Native Shopify & WooCommerce. Built for DTC
brands that move fast.
Abandoned cart recovery, order tracking, post-purchase upsells, catalog browsing in chat. Native Shopify & WooCommerce. Built for DTC brands that move fast.
Turn WhatsApp
into your highest-converting sales channel.
Abandoned cart recovery, order tracking, post-purchase upsells, catalog browsing in chat. Native Shopify & WooCommerce. Built for DTC brands that move fast.
Abandoned cart recovery, order tracking, post-purchase upsells, catalog browsing in chat. Native Shopify & WooCommerce. Built for DTC brands that move fast.
What’s actually broken about
your E-commerce comms.
Carts abandon at 70%+
Email recovery sequences hit 22% open rates. WhatsApp hits 98%, and customers actually click the “complete order” link.
"Where's my order?" eats your team
30-40% of support volume is order tracking. Automate it once with a flow and stop hiring agents to copy-paste tracking links.
One-time buyers never come back
You spent $40 in ads to acquire them. Email nurture? They don’t open it. WhatsApp post-purchase? They reply.
Catalog buried on your site
Customers want to browse on mobile, on chat. With Meta Catalog, send products as cards, they buy without leaving WhatsApp.
No revenue attribution
You ran a WhatsApp campaign. Did anyone buy? Most platforms can’t tell you. Texnity ties every conversion back to the conversation.
Global customers, local language
Selling to UAE? Pakistan? Brazil? AI translates and replies in 40+ languages. Your customers feel you’re local.
PRODUCTION-TESTED FLOWS
Plug-and-play playbooks for DTC.
Start from a template. Live in 10 minutes. Customize over the week.
PRODUCTION-TESTED FLOWS
Plug-and-play playbooks for DTC.
Start from a template. Live in 10 minutes. Customize over the week.
FLOW #1
Abandoned cart
→ recovery rate
Customer adds to cart, doesn’t check out. After 1 hour, WhatsApp reminds them with a 1-tap “complete order” link. After 24 hours, a small discount nudge. After 3 days, give up gracefully.
Triggered by Shopify webhook
Personalized with cart contents (product image + price)
Tracks recovered revenue automatically
Auto opt-out if customer says "stop"
FLOW #1
Abandoned cart → recovery rate
Customer adds to cart, doesn’t check out. After 1 hour, WhatsApp reminds them with a 1-tap “complete order” link. After 24 hours, a small discount nudge. After 3 days, give up gracefully.
Triggered by Shopify webhook
Personalized with cart contents (product image + price)
Tracks recovered revenue automatically
Auto opt-out if customer says "stop"
FLOW #2
Order tracking on autopilot
Customer asks “where’s my order?”, flow looks it up in Shopify, replies with status, ETA, and tracking link. No agent involved. Handles 30–40% of support volume.
Triggered by keywords: "order", "tracking", "where", "delivery"
Pulls live status from Shopify / WooCommerce / Magento
Escalates to human if customer asks for one
FLOW #2
Order tracking on autopilot
Customer asks “where’s my order?”, flow looks it up in Shopify, replies with status, ETA, and tracking link. No agent involved. Handles 30-40% of support volume.
Triggered by keywords: "order", "tracking", "where", "delivery"
Pulls live status from Shopify / WooCommerce / Magento
Sync orders, customers, abandoned carts. OAuth in 60 seconds.
WooCommerce
WordPress store sync. Plugin available in WP repo.
Magento
Adobe Commerce native sync.
Meta Catalog
Send products as cards. Customers buy without leaving WhatsApp.
Stripe
Send payment links in chats. Get paid in WhatsApp.
Custom REST API
Headless? Custom platform? Full API access.
CUSTOMER STORY
How Modaco grew leads 5× in 3 months.
“480k WhatsApp messages, 12k leads from Meta Ads, half the team Zendesk would’ve needed. We replaced our help desk, our email tool, and our SMS tool. Texnity is now our growth engine.”
CUSTOMER STORY
How Modaco grew leads 5× in 3 months.
“480k WhatsApp messages, 12k leads from Meta Ads, half the team Zendesk would’ve needed. We replaced our help desk, our email tool, and our SMS tool. Texnity is now our growth engine.”
Ready to turn chats into
customers?
Join 12,000+ businesses using Texnity. Set up in 4 minutes
no credit card required.
Ready to turn chats into customers?
Join 12,000+ businesses using Texnity. Set up in 4 minutes no credit card required.
