Carrier delays, blocked messages, costs $0.01–0.05 per OTP. WhatsApp delivers in 2 seconds at $0.004. Manual document collection creates delays and drop-offs. “What’s the status of my claim?” automate with a flow. Frees agents for the complex cases. Texnity supports audit logs, encryption, regional data controls, and role-based access for secure customer communication. Email reminders open at 18%. WhatsApp at 98%. Late payments drop, cash collection improves. Verified WhatsApp Business profile (green tick) + audit trail. Customers know it’s really you. 2-second delivery. 99.99% rate. $0.004 per OTP. Fallback to SMS if WhatsApp unavailable. Customer uploads documents to chat. AI auto-extracts data. Routes to compliance team for review. “Claim status?” → flow looks up policy, claim ID, current stage, ETA. Cuts call volume 60%. EMI due in 3 days → 1 day → due-date. Pay link in chat. Late fees drop, NPS rises. Bot pre-qualifies, collects docs, schedules underwriter call. Cuts loan processing time 40%. 30 days before expiry: renewal nudge with quote. Pay in chat. Renewal rate jumps 35%. Annual audited. Report available under NDA. Information security certified. Renewed annually. Full compliance, including DPAs and data subject rights. US, EU, UK, India, Singapore, UAE. Pick where data lives. AES-256 at rest. TLS 1.3 in transit. Plus WhatsApp’s E2E. Every access, every message, every change. 7-year retention.
SMS OTPs are unreliable
KYC over email is friction
Claim status calls overwhelm support
Compliance for finance is hard
Payment reminders go unread
Fraud risk via channels
OTP delivery
KYC document collection
Claim status updates
Payment reminders
Loan application
Insurance renewal
SOC 2 Type II
ISO 27001
GDPR + CCPA
Regional data residency
End-to-end encryption
Audit logs
This website uses cookies to improve your web experience.