Busy lines, mishears, wrong orders. WhatsApp catalog: customer picks items in chat, order goes to your POS. Reservation no-shows can be reduced with WhatsApp confirmations and day-of reminders. Plastic cards lost. Apps not opened. WhatsApp loyalty: customer just messages “POINTS” to check balance. WhatsApp review requests can make it easier for customers to share feedback after their visit. Promote today’s special to your customer base in chat. Send daily specials to opted-in customers before peak dining hours. Each branch gets its own WhatsApp number, team, and reports. Each branch can manage its own WhatsApp number, team, and reports inside Texnity. Customer browses menu cards in chat, builds order, confirms. Order pings your POS, kitchen prints ticket. “Book table for 4, Saturday 8pm” → confirms slot → reminder Friday + Saturday afternoon. “POINTS” → bot returns balance + offers. Auto-redeem at checkout via QR. Drives 3× repeat visits. 11am: “Today’s special — Karahi for PKR 450.” Sent to opted-in regulars. Drives 35% more bookings. 1h after the bill: “How was it?” + 1–5 star rating. 38% respond. Custom flow: party size, date, dietary, location. Auto-quotes. Routes to events team for big jobs.Phone-order chaos
No-show reservations
Loyalty cards forgotten
Reviews go uncollected
Daily specials buried
Multi-location confusion
Catalog ordering
Table reservations
Loyalty rewards
Daily specials broadcast
Post-meal review
Catering inquiries
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