Texnity is a powerful communication platform designed to strengthen connections and elevate customer experiences. With advanced features and seamless integrations, Texnity transforms the way businesses interact with their audience.
Brands running on Texnity
Average merchant rating
Verified merchant reviews
Industries served
We started Texnity because customer messaging was broken: scattered across tools, impossible to measure, and risky on unofficial WhatsApp apps. So we built one platform on the official WhatsApp Business Platform that any team can run: inbox, AI, automation and campaigns, working together.
Today thousands of growing brands use Texnity to reply faster, sell more and never lose a lead.
Official
WhatsApp Business Platform
One inbox
WhatsApp · IG · Email
AI‑powered
Replies & summaries
24/7
Automation & support
Four products, one thread running through all of them: helping businesses reach their customers reliably.
Voice broadcasting and call routing, reaching thousands of customers without a person on every line.
A full call centre in the cloud: extensions, routing, recordings and reporting, with no hardware to buy.
Customers moved to WhatsApp, so we did too. Running it at scale showed us where unofficial tooling breaks.
WhatsApp, Instagram, Messenger and email in one shared inbox, on the official API as a Meta Business Partner.
All four products are still running today. Texnity is the newest of them, built on everything the earlier three taught us.
We build only on the official WhatsApp Business Platform, so your number stays safe and your messages get delivered.
Powerful automation that non-technical teams can set up in minutes, not months.
A responsive team and a dedicated KAM, our customers consistently call support our best feature.
We tried our best to answer everything, reach out if we missed anything.
Texnity helps businesses automate customer communication on WhatsApp, Instagram and email: from order confirmations and tracking to marketing campaigns, all from one shared inbox.
Texnity works only with the official WhatsApp Business Platform. That means reliable delivery, verified sender status, and no risk of your number being blocked by unofficial tools.
Yes. Texnity uses the official WhatsApp Business Platform, so you get verified business messaging with full policy compliance built in.
No. Texnity is designed for non-technical users. Connect your store, pick a template flow, and go live in minutes.
Order placed, order confirmation, fulfillment, delivery updates and cancellations, all can trigger automated WhatsApp messages.
Yes. Texnity is very effective for COD stores, order-confirmation flows verify intent before dispatch and cut down on fake or returned orders.
Join the brands using Texnity to reply faster, automate the repetitive work and close more orders, all from one inbox.
5.0
Average merchant rating
80+
Brands running on Texnity
30+
Verified merchant reviews
9
Industries served