Texnity is a Meta Business Partner and official WhatsApp Business API provider. Get a verified business number, a shared team inbox, chatbot, broadcast campaigns and Shopify automation, all on Meta’s official platform.
Trusted by growing brands to run customer communication on the official WhatsApp API
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The WhatsApp Business API, now officially called the WhatsApp Business Platform, is Meta’s official way for growing businesses to message customers on WhatsApp at scale. It is built for teams, automation and integrations, which the free WhatsApp Business app cannot do.
The API has no app of its own. Businesses access it through an official provider. As a Meta Business Partner, Texnity connects your number to the platform and gives you everything on top of it: a shared inbox, chatbot and AI Agent, template campaigns and native Shopify and WooCommerce automation.
Because it is official, your number keeps Meta’s protections: approved message templates, customer opt-in and opt-out, a quality rating, and eligibility for the green tick. Unofficial “bulk WhatsApp” tools skip all of that and get numbers banned.
One official number, your whole team, and the automation to handle volume.
Every agent replies from one official WhatsApp number with their own login, assignment, routing and internal notes. WhatsApp, Instagram, Messenger and email sit in the same inbox.
Send approved WhatsApp template messages to opted-in audiences, segmented by tags and behaviour, with per-recipient delivery and read reports.
Build no-code chatbot flows, or let the AI Agent answer from your catalogue, orders and policies around the clock, in 40+ languages, with human handover.
Order confirmations, COD confirmation, abandoned cart recovery and delivery updates fire automatically from your store, no code needed.
Trigger messages from keywords, new contacts, schedules or webhooks. Ask questions, branch, call APIs and assign chats without writing code.
Your number runs on Meta’s official WhatsApp Business Platform with approved templates, opt-out handling and quality rating, not an unofficial bulk sender.
The app is fine for one person on one phone. Once you have a team or real volume, you need the API.
| WhatsApp Business app | WhatsApp Business API | |
|---|---|---|
| Users on one number | 1 phone (plus a few linked devices) | Unlimited agents |
| Chatbot & automation | Basic away and greeting messages | Full chatbot, AI Agent and flows |
| Bulk messaging | Broadcast lists up to 256, contacts must save your number | Template campaigns to any opted-in contact |
| Integrations | None | Shopify, WooCommerce, CRM, REST API, webhooks |
| Green tick | Not available | Eligible to apply |
| Reporting | Basic message stats | Agent, campaign and bot reports |
| Price | Free app | Platform plan + Meta conversation fee |
Two transparent parts. No setup fee, no lock-in.
The platform: shared inbox, templates, chatbot, AI Agent, campaigns and store integrations. Plans start from $3/month. See the full pricing page.
Charged by Meta, not Texnity. It depends on the category (marketing, utility, authentication, service) and the customer’s country. Service replies inside the 24-hour window are free.
No code and no agency. We handle the Meta setup, business verification and green-tick submission for you.
WhatsApp Business API in Pakistan · Shopify WhatsApp integration · shared team inbox · WhatsApp AI Agent · WhatsApp marketing campaigns · customer case studies
Cost, setup, the green tick and the app vs API, answered.
The WhatsApp Business API (now called the WhatsApp Business Platform) is Meta’s official way for medium and large businesses to use WhatsApp at scale. Unlike the WhatsApp Business app, it has no app of its own; you use it through an official provider like Texnity, which gives you a shared inbox, chatbot, campaigns and integrations on top of it.
Yes. Texnity is a Meta Business Partner and an official WhatsApp Business API provider, so your number runs on the official WhatsApp Business Platform, not an unofficial workaround that risks a ban.
There are two parts. Your Texnity plan, which starts from $3/month, covers the platform: inbox, templates, chatbot and campaigns. Meta then charges its own per-conversation fee, which depends on the conversation category (marketing, utility, authentication or service) and the customer’s country. Service replies inside the 24-hour window are free. There is no setup fee.
Sign up with an official provider, connect or create a Meta Business account, add a phone number, verify your business and get your first message templates approved. With Texnity the account is usually created the same day, and Meta’s business verification typically takes a few working days.
The app is free and built for small businesses on one phone. The API is for teams: unlimited agents on one number, chatbots, automation, template campaigns, integrations with Shopify and CRMs, and eligibility for the green tick. The comparison table above shows the differences side by side.
Yes. If the number is already on the WhatsApp or WhatsApp Business app, it can be migrated to the API. Chat history on the app does not carry over, so back it up first.
The green tick is the Official Business Account badge granted by Meta, mainly based on brand notability. Texnity submits the request for you and helps you meet the requirements, but approval is always Meta’s decision. Anyone who guarantees a green tick is not being honest.
Applying is free and replies inside the 24-hour customer service window are free, but business-started conversations carry a Meta fee and the platform needs a provider plan. Free "WhatsApp bulk sender" tools are unofficial and get numbers banned.
Start a free trial, or book a call and we’ll set up your WhatsApp Business API account.
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