Official WhatsApp Business API

The official WhatsApp Business API, ready in days.

Texnity is a Meta Business Partner and official WhatsApp Business API provider. Get a verified business number, a shared team inbox, chatbot, broadcast campaigns and Shopify automation, all on Meta’s official platform.

Official Meta Business PartnerPlans from $3/monthNo setup fee

Trusted by growing brands to run customer communication on the official WhatsApp API

Skill Aura logo, a Texnity customer Xiaomi logo, a Texnity customer Blackbeiger logo, a Texnity customer Hock logo, a Texnity customer YOYOSO logo, a Texnity customer Asad Autos logo, a Texnity customer SAC logo, a Texnity customer The Disrupt Labs logo, a Texnity customer Paul Brooks logo, a Texnity customer Parishay logo, a Texnity customer MAHNUR logo, a Texnity customer Hakeem Musa logo, a Texnity customer HUB logo, a Texnity customer Le Sole logo, a Texnity customer Velour logo, a Texnity customer Lezaar logo, a Texnity customer Darvaza logo, a Texnity customer Aljannat Sweets logo, a Texnity customer Imperial Homes logo, a Texnity customer Apricot logo, a Texnity customer Brand using Texnity for WhatsApp customer communication Elaf Premium logo, a Texnity customer Curren logo, a Texnity customer Argan Deluxe logo, a Texnity customer Runnerz logo, a Texnity customer Sonix logo, a Texnity customer Brand using Texnity for WhatsApp customer communication Dr. Stitches logo, a Texnity customer Wood Action Furniture logo, a Texnity customer Saadiq logo, a Texnity customer aik logo, a Texnity customer Zarlay logo, a Texnity customer Dhanak logo, a Texnity customer Bianca logo, a Texnity customer Sweet Face logo, a Texnity customer Ain logo, a Texnity customer Allys logo, a Texnity customer
Valencia logo, a Texnity customer Shoe Sensation logo, a Texnity customer Zar World logo, a Texnity customer Oura logo, a Texnity customer Katran logo, a Texnity customer Raaya logo, a Texnity customer Shahzeb Saeed logo, a Texnity customer KÓLEO logo, a Texnity customer Shomi logo, a Texnity customer Glow Recipe logo, a Texnity customer Sunaina Textile logo, a Texnity customer Bootsen logo, a Texnity customer Flex Knitwear logo, a Texnity customer Grace Store logo, a Texnity customer zee.sy Jewellery logo, a Texnity customer Zift logo, a Texnity customer Dudizen logo, a Texnity customer United Jewellers logo, a Texnity customer Happy Kidi logo, a Texnity customer easyfiler logo, a Texnity customer What a Vitamin logo, a Texnity customer RONIN logo, a Texnity customer Moma Love logo, a Texnity customer Dolcis logo, a Texnity customer Vintage logo, a Texnity customer HijabJeez logo, a Texnity customer SIFA logo, a Texnity customer Brand using Texnity for WhatsApp customer communication Bavari logo, a Texnity customer Beyond Homes logo, a Texnity customer Land Holders logo, a Texnity customer LAJ logo, a Texnity customer OnlyRoses logo, a Texnity customer Sofia Khan Atelier logo, a Texnity customer Mirana logo, a Texnity customer K-Linen logo, a Texnity customer Snaaplet logo, a Texnity customer

80+

Brands running on Texnity

5.0

Average merchant rating

30+

Verified merchant reviews

9

Industries served

The basics

What is the WhatsApp Business API?

The WhatsApp Business API, now officially called the WhatsApp Business Platform, is Meta’s official way for growing businesses to message customers on WhatsApp at scale. It is built for teams, automation and integrations, which the free WhatsApp Business app cannot do.

The API has no app of its own. Businesses access it through an official provider. As a Meta Business Partner, Texnity connects your number to the platform and gives you everything on top of it: a shared inbox, chatbot and AI Agent, template campaigns and native Shopify and WooCommerce automation.

Because it is official, your number keeps Meta’s protections: approved message templates, customer opt-in and opt-out, a quality rating, and eligibility for the green tick. Unofficial “bulk WhatsApp” tools skip all of that and get numbers banned.

Features

Everything you get on the WhatsApp Business API.

One official number, your whole team, and the automation to handle volume.

Shared team inbox

Every agent replies from one official WhatsApp number with their own login, assignment, routing and internal notes. WhatsApp, Instagram, Messenger and email sit in the same inbox.

Broadcast campaigns

Send approved WhatsApp template messages to opted-in audiences, segmented by tags and behaviour, with per-recipient delivery and read reports.

WhatsApp chatbot & AI Agent

Build no-code chatbot flows, or let the AI Agent answer from your catalogue, orders and policies around the clock, in 40+ languages, with human handover.

Shopify & WooCommerce

Order confirmations, COD confirmation, abandoned cart recovery and delivery updates fire automatically from your store, no code needed.

Automation flows

Trigger messages from keywords, new contacts, schedules or webhooks. Ask questions, branch, call APIs and assign chats without writing code.

Official and ban-safe

Your number runs on Meta’s official WhatsApp Business Platform with approved templates, opt-out handling and quality rating, not an unofficial bulk sender.

Compare

WhatsApp Business app vs WhatsApp Business API.

The app is fine for one person on one phone. Once you have a team or real volume, you need the API.

WhatsApp Business app WhatsApp Business API
Users on one number 1 phone (plus a few linked devices) Unlimited agents
Chatbot & automation Basic away and greeting messages Full chatbot, AI Agent and flows
Bulk messaging Broadcast lists up to 256, contacts must save your number Template campaigns to any opted-in contact
Integrations None Shopify, WooCommerce, CRM, REST API, webhooks
Green tick Not available Eligible to apply
Reporting Basic message stats Agent, campaign and bot reports
Price Free app Platform plan + Meta conversation fee
Pricing

WhatsApp Business API pricing.

Two transparent parts. No setup fee, no lock-in.

1. Your Texnity plan

The platform: shared inbox, templates, chatbot, AI Agent, campaigns and store integrations. Plans start from $3/month. See the full pricing page.

2. Meta’s conversation fee

Charged by Meta, not Texnity. It depends on the category (marketing, utility, authentication, service) and the customer’s country. Service replies inside the 24-hour window are free.

How to get it

How to get the WhatsApp Business API in 5 steps.

No code and no agency. We handle the Meta setup, business verification and green-tick submission for you.

  • 1. Pick a number: Any mobile or landline number not already active on the WhatsApp app. We migrate it if it is.
  • 2. Connect Meta Business: Link or create your Meta Business account and WhatsApp Business Account through our guided signup.
  • 3. Verify your business: We submit your business details and display name to Meta for verification and, where eligible, the green tick.
  • 4. Approve templates: We help you write and submit your first message templates for Meta approval.
  • 5. Go live: Your inbox, chatbot flows and campaigns switch on and you start messaging customers.
Talk to our team
1 Trigger · New contact
2 Send · Welcome template
3 Ask · What can we help with?
4 Branch · Order / Support / Sales
5 AI reply · Answer FAQ
FAQ

WhatsApp Business API questions.

Cost, setup, the green tick and the app vs API, answered.

Still have a question?

Our team replies on WhatsApp, usually within minutes.

01 What is the WhatsApp Business API?

The WhatsApp Business API (now called the WhatsApp Business Platform) is Meta’s official way for medium and large businesses to use WhatsApp at scale. Unlike the WhatsApp Business app, it has no app of its own; you use it through an official provider like Texnity, which gives you a shared inbox, chatbot, campaigns and integrations on top of it.

02 Is Texnity an official WhatsApp Business API provider?

Yes. Texnity is a Meta Business Partner and an official WhatsApp Business API provider, so your number runs on the official WhatsApp Business Platform, not an unofficial workaround that risks a ban.

03 How much does the WhatsApp Business API cost?

There are two parts. Your Texnity plan, which starts from $3/month, covers the platform: inbox, templates, chatbot and campaigns. Meta then charges its own per-conversation fee, which depends on the conversation category (marketing, utility, authentication or service) and the customer’s country. Service replies inside the 24-hour window are free. There is no setup fee.

04 How do I get WhatsApp Business API access?

Sign up with an official provider, connect or create a Meta Business account, add a phone number, verify your business and get your first message templates approved. With Texnity the account is usually created the same day, and Meta’s business verification typically takes a few working days.

05 What is the difference between the WhatsApp Business app and the API?

The app is free and built for small businesses on one phone. The API is for teams: unlimited agents on one number, chatbots, automation, template campaigns, integrations with Shopify and CRMs, and eligibility for the green tick. The comparison table above shows the differences side by side.

06 Can I use my existing WhatsApp number?

Yes. If the number is already on the WhatsApp or WhatsApp Business app, it can be migrated to the API. Chat history on the app does not carry over, so back it up first.

07 How do I get the green tick on WhatsApp?

The green tick is the Official Business Account badge granted by Meta, mainly based on brand notability. Texnity submits the request for you and helps you meet the requirements, but approval is always Meta’s decision. Anyone who guarantees a green tick is not being honest.

08 Is the WhatsApp Business API free?

Applying is free and replies inside the 24-hour customer service window are free, but business-started conversations carry a Meta fee and the platform needs a provider plan. Free "WhatsApp bulk sender" tools are unofficial and get numbers banned.

Get started

Ready to run WhatsApp the official way?

Start a free trial, or book a call and we’ll set up your WhatsApp Business API account.

5.0

Average merchant rating

80+

Brands running on Texnity

30+

Verified merchant reviews

9

Industries served