Everything the Texnity portal can do is reachable over REST, and webhooks push every incoming message, delivery status and new lead to your endpoint as signed JSON the moment it happens. Documented, rate-limited, with an OpenAPI spec and a sandbox to break safely.
Request
Response
Webhooks · your endpoint
listeningAPI calls this hour
updating live
Signed
every webhook
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Automation running
Generate a key per instance from portal settings. Authentication is a standard Bearer token, nothing exotic.
Give Texnity an HTTPS URL and choose which events it should receive. Each delivery is signed, and a test event confirms the wiring.
Start in the sandbox, then move the same calls to production. Sensible rate limits, clear errors and retries for everything asynchronous.
Session messages, approved templates with variables, media and buttons, all through one messages endpoint.
Create and update contacts, attributes and opt-ins from your own systems, CRM included.
Create audiences and trigger broadcast campaigns programmatically, on your schedule and your data.
Incoming messages, delivery and read statuses, new leads and ticket events, pushed to your endpoint with full context the second they happen.
If your endpoint is down, deliveries retry with backoff, and every payload is signed so your server can prove it came from Texnity.
A published OpenAPI spec, plus SDKs for Node, Python and PHP, so the boring parts are already written.
If the portal can do it, the API can do it. Your stack decides how Texnity fits, not the other way round.
Webhooks mean your CRM knows about a message seconds after it arrives, not whenever the next poll runs.
Bearer auth, an OpenAPI spec and SDKs mean the first message sends in an afternoon.
What teams usually ask about this integration before connecting it.
Standard Bearer tokens. You generate an API key per instance in portal settings and send it in the Authorization header.
The default is 60 requests per minute per key, which suits most integrations. Talk to us if your use case needs more.
Yes, a published OpenAPI spec you can import into Postman or generate clients from, plus ready SDKs for Node, Python and PHP.
Incoming messages, outbound delivery and read statuses, new contacts and leads, and ticket or chat lifecycle events like assignment and closure, as JSON over HTTPS POST.
Texnity retries failed deliveries with backoff, so a short outage or a deploy on your side does not lose events. Every payload is signed so your handler can verify it.
Yes, a sandbox where you can send messages and simulate incoming events without touching a production WhatsApp number.
Yes. Messages, contacts, campaigns and webhooks are all exposed, so custom bots, dashboards and CRM syncs are all fair game.
Every review below is a verified merchant review from our Shopify App Store listing, word for word.
Excellent support from the Texnity team. My WhatsApp number was locked in Business Facebook due to a technical issue from my previous vendor, which even the Shopify and Meta teams were unable to resolve. The Texnity experts fixed it quickly and professionally. Their help was prompt, knowledgeable, and exactly what I needed. Highly recommended.
We've tried several notification tools before, but Texnity stands out because of its reliability and ease of use. The automated order confirmations, shipping updates, and customer engagement features work exactly as expected. What impressed us most is that it uses the official WhatsApp Business API, giving us confidence in message delivery and account safety. The team behind the app has been extremely supportive throughout the onboarding process. A great solution for stores that want to provide a better post-purchase experience.
Texnity has transformed the way we communicate with our customers. Real-time WhatsApp notifications keep buyers updated throughout the entire fulfillment process, which has greatly enhanced their shopping experience. The installation and setup were quick and hassle-free, and the app worked perfectly with our Shopify store from day one. Since using Texnity, we've seen fewer order-status inquiries, saving our team valuable time. Their customer support is excellent—fast, professional, and always ready to assist. An outstanding solution for Shopify stores looking to streamline customer communication through WhatsApp.
We are using Texnity for our footwear brand Canvas, and we are very satisfied with the service. It has made our order confirmations instant and provides real-time updates to our customers, which has significantly improved our customer experience. It also helps build trust and enhances our brand image in the eyes of customers. Highly recommended for any business looking to streamline communication and improve efficiency.
This app is a great option for sending messages to customers without WhatsApp restrictions. While it's a bit expensive, it's worth it to avoid getting your number blocked by using non-Meta affiliated apps, which is crucial for maintaining a serious brand. I'd rather spend more to avoid a WhatsApp ban, where I connect with all my customers.
Estoy muy satisfecho con Texnity. Mejora la eficiencia de la comunicación y cuenta con el respaldo de un equipo de soporte experto y eficiente.
Texnity ha mejorado significativamente nuestro flujo de trabajo de comunicación con los clientes. La plataforma es fiable, fácil de usar y el equipo de atención al cliente responde con gran rapidez.
Really good app and very helpful support team. The app works smoothly on our Shopify store and makes things much easier to manage. Whenever we had any issue or needed help, their team responded quickly and guided us properly. Easy to set up and overall a great experience using it. Highly recommended
Very Professional and smooth service. The best thing is they are always available to help you out in case of any issue.
Texnity has helped streamline our operations. The platform is well-designed, and the customer support experience has been outstanding.
Highly satisfied with Texnity. It enhances communication and comes with reliable, professional customer support.
very amazing app! Easy to use and smooth experience. The features are really helpful and customer support is also great. Highly recommended for everyone. Really satisfied with the overall performance.
Highly recommended Easy to use and the support is quick and professional.
Texnity is an excellent Shopify app! It makes sending real-time order notifications simple and effective. Easy to set up, customizable, and helps improve customer engagement. Highly recommended for growing stores!
Texnity has made our order confirmation process much smarter and more reliable! We set up an Order Confirmation Flow for Ronin, and it works perfectly: If a customer doesn’t respond on the first call (no DTMF input), an automated WhatsApp message is sent. If there’s still no confirm/cancel response on WhatsApp, Texnity automatically triggers follow-up calls. Once the customer confirms or cancels through WhatsApp, the follow-up sequence stops instantly. This automation ensures no missed confirmations and gives our customers an easy way to respond. The setup was smooth, and the Texnity team provided excellent support throughout. Highly recommend Texnity for any Shopify store looking to automate order confirmations and reduce COD losses!
Working with Texnity was a game-changer for our project.
Excellent Service
Best and most convenient app for WhatsApp marketing! Totally recommend it.
A professional solution for WhatsApp automation. Texnity integrates smoothly with our store, and the support team provides prompt and effective assistance.
Texnity has greatly improved our customer communication workflow. The platform is reliable, easy to use, and the customer support team is highly responsive.
Great app Texnity makes customer communication smooth and efficient with reliable performance. Easy to use and backed by responsive support highly recommended for any Shopify store.
The WhatsApp API integration for Shopify is highly valuable for improving customer communication and sales. Features like automated order updates, abandoned cart recovery, and real-time messaging significantly enhance the customer experience. However, clearer pricing transparency, better scalability options, and more advanced automation features would make the solution even more effective
Texnity has been a game changer for our store! We were struggling to keep customers updated about their orders, but with Texnity’s WhatsApp automation, everything is now seamless. Customers instantly get order confirmations, shipping updates, and delivery alerts — all in real-time. One of the features we love is the Yes/No confirmation option — customers can confirm or cancel their orders directly on WhatsApp with a single tap. This has reduced fake orders and saved us a lot of time. Texnity also includes a built-in marketing portal, which allows us to send promotions, offers, and campaign messages directly to our customer base. This has helped boost our repeat sales and customer engagement. The setup was super easy, and the Texnity team provided excellent onboarding and support. They even customized a few things for us so it fit perfectly with our workflow. Highly recommend Texnity to any Shopify store looking for reliable and professional WhatsApp communication with customers.
Join the brands using Texnity to reply faster, automate the repetitive work and close more orders, all from one inbox.
5.0
Average merchant rating
80+
Brands running on Texnity
30+
Verified merchant reviews
9
Industries served