Apparel · Shopify
Black Beiger needed order notifications that just work: no failed sends, no delays, no fiddling. Texnity gave them a setup that runs quietly in the background and reports on every message.
Notification delivery rate
Automated notifications per order
Minutes to set up
Failed sends unaccounted for
The problem wasn’t ambition, it was reliability. Previous tooling sent some messages, dropped others, and gave no way of knowing which was which.
The team had no way to confirm whether a customer had actually received their order update.
Updates arrived hours late or not at all, which is worse than sending nothing, customers stopped trusting them.
Keeping notifications working took ongoing attention from people who had a store to run.
Texnity replaced the whole arrangement with a direct Shopify connection and per-message delivery reporting.
Order events flow straight into Texnity, so there is no fragile middle layer to break.
Messages go out over the official WhatsApp Business Platform, which is built for exactly this volume.
Sent, delivered and read status is recorded for every notification, so nothing is a mystery.
The configuration takes minutes and then runs without maintenance.
Black Beiger
WhatsApp · Automated
Sent automatically by Texnity, no agent involved.
Near-total delivery means customers get the update the moment the event happens.
Every send is accounted for, so the team can prove a customer was informed.
The setup runs in the background and doesn’t need babysitting.
Going from install to first automated notification took an afternoon, not a project.
“
Texnity made order notifications simple and reliable for our store.
Start free, connect your store in minutes, and let the flows do the follow-up.
5.0
Average merchant rating
80+
Brands running on Texnity
30+
Verified merchant reviews
9
Industries served